Performance Metrics Report

Earlier this year, staff at LeSar Development Consultants (LDC), the Campaign Coordinator, provided a first-glance report on Campaign performance metrics, promising to come back each quarter with a deeper dive into the Campaign data analysis.  On August 15, the LDC team presented the “Quarterly Performance Metrics Report as of Quarters 1 and 2, 2013” to the Campaign Leadership Team, taking a closer look at the housing outcomes of Phase 2 (Blitz Week), and overall retention rates based on length of time in permanent housing.

Proven Results!

This first graph is a visual representation of the Campaign’s progress over time, showing the monthly tally of clients housed through the Phase 1 and Phase 2 efforts since the Campaign’s initiation with Registry Week in 2010.  The sharp uptick in November 2012 represents the success of Blitz Week, when Campaign partners successfully housed 86 people in 3 days.  Since Blitz Week, Campaign partners have continued to make significant progress by keeping people housed, sustaining resources and maintaining program flow by housing new people as units and vouchers became available.  As of June 2013, the Campaign exceeded its goal of housing 225 individuals, with a total of 255 homeless persons taken off the streets!

Housing Outcomes

The above pie charts compare the housing outcomes of all clients permanently housed on a voucher through Campaign efforts during Phase 1 and Phase 2.  As indicated on the graph, clients have left permanent housing for a variety of reasons, including “noncompliance with housing or services” wherein an individual repeatedly refused to participate in the case management services paired with their housing voucher.  We will continue to explore these housing exits in future reports.  Most significantly however, the graphs also show that 85% of clients permanently housed in Phase 1 had successful housing outcomes, and 91% of clients permanently housed in Phase 2 have had successful housing outcomes!

Retention by Length of Time Housed

This chart looks at the retention rate of individuals in permanent housing based on length of time.  The percentages indicate how many people were still housed after three, six, nine and twelve months.  It should be noted that Phase 2 (Blitz Week) clients began to have access to their housing vouchers in January 2013, therefore only 6 months of data is available at this time for Phase 2.

As reported by the U.S. Department of Housing and Urban Development (HUD) and the Corporation for Supportive Housing (CSH), approximately 75-85% of those who enter permanent supportive housing are still housed after one year.  Based on our Phase 1 retention rate of 84% after 1 year, the Campaign is at the higher end of national averages!

We will provide additional Phase 2 retention rate analysis as well as further outcomes analysis in the next Quarterly Metrics Report!